Optimize Your Revenue with Our Outsourced
Medical Billing
Today, more than ever, medical practices need to manage their billing and accounts receivable processes just like business owners manage their business. It's simply not enough to just send your claim to the insurance carrier and wait for the payment to arrive.
The claim submission process is complex. Employers are frequently changing health insurance coverage for their employees to stem the tide of increasing costs, causing eligibility issues. Referrals take more time and further complicate the process. Dealing with these and other paperwork issues can consume the work responsibilities of the billing and administrative staff for any practice.
With these front-end tasks taking so much time just to send claims out the door, practices are often unable to effectively follow up on unpaid claims. Effective claims follow-up can have as much as a 20% impact on medical practices net revenue. That percentage is significant to most medical practices.
The claim submission process is complex. Employers are frequently changing health insurance coverage for their employees to stem the tide of increasing costs, causing eligibility issues. Referrals take more time and further complicate the process. Dealing with these and other paperwork issues can consume the work responsibilities of the billing and administrative staff for any practice.
With these front-end tasks taking so much time just to send claims out the door, practices are often unable to effectively follow up on unpaid claims. Effective claims follow-up can have as much as a 20% impact on medical practices net revenue. That percentage is significant to most medical practices.
Your Solution
HTM in Babylon, New York, offers an alternative that provides needed support, so physicians and their staff can remain focused on patients and team up with experts in managing the bottom line. Our full-service outsourced medical billing program is designed to supplement the vital administrative and billing functions of a medical practice. Physicians faced with the challenges of decreased collections, increased accounts receivables, increased costs related to billing, the peaks and valleys associated with turnover, and the constant retraining of staff benefit greatly from our outsourcing.
Our full-service approach includes:
- Claim Entry
- Primary and Secondary Electronic and Computer-Generated Hard Copy Claims
- Patient Primary, Coinsurance, and Deductible Billing
- Handling All Telephone and Written Inquiries Regarding Claims and Billing Issues
- Payment Application and Deposits
- Insurance and Patient Follow-Up on Unpaid Claims
Adaptable Outsourcing
Since the needs of all medical practices are not the same, HTM customizes our services to meet the unique requirements of every client. Whenever possible, procedures and forms already in place are utilized. We adapt our protocols to your practice as well. A terminal can be placed at your site to make billing data immediately accessible to the office staff. Our outsourcing services are both comprehensive and flexible enough to fit the needs of each practice.
Account Executive
Our hands-on approach to serving clients involves assigning an account executive as liaison between us and your practice. The account executive is an experienced professional overseeing the billing and accounts receivable management. This person meets with you on a regular basis to review monthly reports and fine-tune the process for maximum efficiency. He or she also provides support to the practice regarding strategic issues, such as joining an MSO or PHO, adding a physician, or merging with another practice. Contact us to discuss your billing and practice management needs.